Synology Data Recovery: A Success Story

Synology Data Recovery


Data loss can be a devastating experience for any organization. Recently, a company approached us with a critical data recovery issue involving their Synology DS918+ NAS with four Toshiba 3.5' 4TB HDDs. In this blog, we'll dive into the details of this challenging data recovery case and share valuable insights for anyone facing a similar situation.

The Initial Data Loss Crisis

Our client's Synology DS918+ NAS suddenly became inaccessible, leaving their IT team in a panic. Despite their best efforts, they needed help to recover the critical data. The NAS was known to have a RAID 5 configuration, which adds complexity to the recovery process due to its data striping and redundancy. Desperate for a solution, they turned to us for professional help.

Synology DS918+ NAS with Toshiba HDDs

The NAS in question was equipped with four Toshiba 3.5' 4TB HDDs, and the first step in our recovery process was a thorough diagnosis. Our recovery experts quickly identified that the issue was primarily logical, with the NAS configuration being lost. Fortunately, all the HDDs were physically healthy. However, we discovered that the NAS had a RAID 10 configuration rather than RAID 5, which was initially thought.

The Data Recovery Process

With a clear understanding of the situation, our data recovery team retrieved the client's valuable data. Despite the unexpected RAID 10 configuration, our experts successfully recovered all the HDD data. We conducted a meticulous data verification session in our office to ensure data integrity. The client was not only relieved but also delighted with the outcome.

The Importance of Professional Data Recovery

This case highlights the importance of seeking professional data recovery services when facing data loss, especially on complex storage systems like Synology NAS devices. Attempting DIY or online recovery can often worsen the situation and lower the chances of successful data retrieval. Always consult a reputable data recovery center to prevent data loss and increase recovery possibilities.


Every case is unique in the world of data recovery, and successful recovery demands expertise and experience. The Synology DS918+ NAS data recovery case is a testament to the effectiveness of professional data recovery services. If you are in a similar predicament, remember that expert help is just a call away.

Contact Us for Data Recovery

If you need Synology data recovery services or are facing data loss on any storage device, don't hesitate to contact us. We're here to provide the expertise and solutions you require to recover your valuable data securely and efficiently.

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