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External Hard Disk Drive Data Recovery Services

A portable storage device (PSD) or external hard drive is a small hard drive designed to connected to the computer system with a single high-speed interface cable and usuly with plug-and play interface. It designed to hold any sort kind of digital data such as documents, pictures, music, movie, database and etc and slightly different from a portable media player, which stores and plays music and movies only. External hard drive generally come with 2.5" laptop hard drive or 3.5" PC hard drive. Both 2.5" or 3.5" hard drives come with fixed disc size such as 500GB, 1TB, 2TB, 4TB and etc.

With it portability and high storage capacities, external hard drives are often useful to serve as alternative to backing up computers or purging memory card or serve as a network drive. A list of top hard drive manufacturers such as Western Digital, Seagate, Toshiba, Hitachi, HGST, Buffalo and etc

data recovery for external hard disk


Types of external hard disk failure:

Software / Logical Failure

There failure happen when a hard drive cannot access due to non-mechanical issues or data is accidentally overwritten or affected by virus, malware damage. We category as software level as the hard drive has failed logically as all the data still there in the hard drive. It needs treatment from a professional data recovery company with a safe proven method to recover all the data, back such as documents, photo, videos or files. 

Some of the more common symptoms of this type of problem are below:

  • Operating System Corruption
  • Unintentional or Accidentally File Deletion
  • Unintentional or Accidentally Formatting
  • Overwritten Data
  • Operating System Corruption


Firmware / Electronic Failure

This type of failure on hard disk drives can be caused by various  number of different factors but the most common issues are down to a problem with computer's power supply or the external enclosure that houses the drive.  Our team of data recovery specialists can perform the data recovery services on hard disks.

Some of the more common symptoms of this type of problem are below:

  • Hard disk not able to turn on
  • Hard disk drive not recognised
  • Burning and physical damage signs to hard drive components
Hardware / Mechanical or Physical Failure

This type of failure mainly caused by hard disk drive moving parts failure such as headset assembly or faulty drive head, hard drive spindle or motor bearing. Identifying a mechanical fault is normally a relatively simple task while replacing parts is not easy and very much often the data can be permanently lost without experience data recovery engineer. Under these circumstances, do immediate shut down the laptop/desktop and quickly get our professional data recovery assistance.

Some of the more common symptoms of this type of problem are below:

  • Hard Disk Drive With Clicking Sound Continuously
  • No Spinning Sound or Spin with incorrect operating speed
  • Hard Disk Drive Make a Constant Buzzing Noise

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Turn off your computer or storage device to minimise further damage.
Call us at
+65-6817 6277
for free consultation.


Upon receive media, we will analysis it and provide a quotation to you with the types of problems and price within

business day.


Once you approve the fixed quote, we will be sent a data recovery contract to fill out and return. We will start recovery and update job's progress within 3 - 5
business day.


We will deliver the recovered data on an encrypted external hard drive. Simple instructions on how to access the recovered data will provided. Your data is back!

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