External Hard Disk Drive Data Recovery Service
Are you seeking external hard disk drive(HDD) data recovery services? You are at the right place. Ever Higher Data Recovery Centre is Asia's leading data recovery centre. We recover external HDD data from leading manufacturers' brands, including Western Digital, Seagate, Toshiba, Lacie, G-drive, etc.
An external HDD is a portable storage device that connects to a computer system via USB cable, typically featuring a plug-and-play function. It is intended to store various types of digital data, including documents, pictures, music, movies, databases, and more. Unlike a portable media player designed for storing and playing multimedia files, an external HDD serves a broader range of storage needs.
External Hard Disk Drive are generally available in two main form factors:
- 2.5" drives (Small HDD)
- 3.5" drives (Big HDD)
Both versions come with fixed storage capacities, such as 500GB, 1TB, 2TB, 4TB, and beyond.
Due to their portability and high storage capacity, external HDD are widely used for:
- Studying or Working
- Backing up computers
- Clearing storage from memory cards
- Network-Attached-Storage Backup
- Server Backup
Types of External Hard Disk Drive Failure:
Software / Logical Failure
There failure happen when a external HDD cannot access due to non-mechanical issues or data is accidentally formatted or affected by virus, malware damage. We category as logical level as it has failed logically as all the data still there in the external HDD. It needs treatment from a professional data recovery company with a safe proven method to recover all the data, back such as documents, photo, videos or files.
Some of the more common symptoms of this type of problem are below:
- File System Corruption
- Unintentional or Accidentally File Deletion
- Unintentional or Accidentally Formatting
- Overwritten Data
Firmware / Electronic Failure
This type of failure on external HDD can be caused by various number of different factors but the most common issues are down to a problem with connector of the drive. Our team of data recovery specialists can perform the data recovery services on external HDD.
Some of the more common symptoms of this type of problem are below:
- Undetectable
- Not recognised
- Mechanical component failure or degradation
Hardware / Mechanical or Physical Failure
This type of failure mainly caused by hard disk moving parts failure such as faulty internal component such as read/write head, hard drive spindle or motor bearing. Identifying a mechanical fault is normally a relatively simple task while replacing parts is not easy and very much often the data can be permanently lost without experience data recovery engineer. Under these circumstances, do immediate shut down the laptop/desktop and quickly get our professional data recovery assistance.
Some of the more common symptoms of this type of problem are below:
- Clicking Sound
- No Spinning Sound or Spin Abnormally
- Buzzing Noise
- No Reaction
Brands we supported successfully

Other data recovery services
PC, laptops & tablets / Mobile phones / RAID servers
Hard disk drive (HDD) / Network attached storage (NAS) / SD card / Solid state drive (SSD) / USB thumb drive
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How it works ?
CONSULTATION
Keep Calm! Turn off your computer or storage device to minimise further damage.
Call us at +65-6817 6277 for free consultation.
EVALUATION
Upon receive media, we will analysis it and provide a quotation to you with the types of problems and price within 1 business day.
RECOVERY
Once you approve the fixed quote, we will be sent a data recovery contract to fill out and return. We will start recovery and update job's progress within 3 - 5 business day.
RETURN
We will deliver the recovered data on an encrypted external hard drive.Simple instructions on how to access the recovered data will provided. Your data is back!