External Hard Disk Drive Data Recovery Service
Are you seeking external hard disk drive(HDD) data recovery services? You are at the right place. Ever Higher Data Recovery Centre is Asia's leading data recovery centre. We recover external HDD data from leading manufacturers' brands, including Western Digital, Seagate, Toshiba, Lacie, G-drive, etc.
An external HDD is a portable storage device that connects to a computer system via USB cable, typically featuring a plug-and-play function. It is intended to store various types of digital data, including documents, pictures, music, movies, databases, and more. Unlike a portable media player designed for storing and playing multimedia files, an external HDD serves a broader range of storage needs.
External Hard Disk Drive are generally available in two main form factors:
- 2.5" drives (Small HDD)
- 3.5" drives (Big HDD)
Both versions come with fixed storage capacities, such as 500GB, 1TB, 2TB, 4TB, and beyond.
Due to their portability and high storage capacity, external HDD are widely used for:
- Studying or Working
- Backing up computers
- Clearing storage from memory cards
- Network-Attached-Storage Backup
- Server Backup
Types of External Hard Disk Drive Failure:
Software / Logical Failure
There failure happen when a external HDD cannot access due to non-mechanical issues or data is accidentally formatted or affected by virus, malware damage. We category as logical level as it has failed logically as all the data still there in the external HDD. It needs treatment from a professional data recovery company with a safe proven method to recover all the data, back such as documents, photo, videos or files.
Some of the more common symptoms of this type of problem are below:
- File System Corruption
- Unintentional or Accidentally File Deletion
- Unintentional or Accidentally Formatting
- Overwritten Data
Firmware / Electronic Failure
This type of failure on external HDD can be caused by various number of different factors but the most common issues are down to a problem with connector of the drive. Our team of data recovery specialists can perform the data recovery services on external HDD.
Some of the more common symptoms of this type of problem are below:
- Undetectable
- Not recognised
- Mechanical component failure or degradation
Hardware / Mechanical or Physical Failure
This type of failure mainly caused by hard disk moving parts failure such as faulty internal component such as read/write head, hard drive spindle or motor bearing. Identifying a mechanical fault is normally a relatively simple task while replacing parts is not easy and very much often the data can be permanently lost without experience data recovery engineer. Under these circumstances, do immediate shut down the laptop/desktop and quickly get our professional data recovery assistance.
Some of the more common symptoms of this type of problem are below:
- Clicking Sound
- No Spinning Sound or Spin Abnormally
- Buzzing Noise
- No Reaction
Brands we supported successfully
Other data recovery services
PC, laptops & tablets / Mobile phones / RAID servers
Hard disk drive (HDD) / Network attached storage (NAS) / SD card / Solid state drive (SSD) / USB thumb drive
Let’s hear from our customers
At Ever Higher, our commitment to providing exceptional data recovery services in Singapore is reflected in the experiences of those we have had the privilege to serve. Check out our customer testimonials to learn how choosing our data recovery service can help you when data loss strikes.
Based on 903 reviews
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I had a fantastic experience with Daniel and his team at EHDR. I needed to recover my WhatsApp data from my company phone, and after trying multiple data recovery centers that couldn’t help, EHDR came through where others failed. From the very beginning, their service was clear, transparent, and straightforward. Daniel and his team took the time to explain the process in detail, which made me feel confident in their expertise. They recovered my data successfully, and the entire experience was stress-free. I highly recommend EHDR for anyone in need of data recovery—professional, reliable, and top-notch service!
Went to EHDR for a recovery of my 4TB HDD hard drive that was completely inaccessible and making lots of abnormal grinding sounds. It was a difficult recovery however the team assured that it was possible to recover my files and if no data can be retrieved no payment will be required.They got back to me two weeks later with all my data recovered! The recovery service for my HDD costed around SG$1.6k. Have to thank the staff for constantly keeping me updated on the progress and also allowing me to remote control into the recovered hard drive to ensure all the data I needed is recovered.
I went to them to recover data from my HDD, and their initial diagnosis showed a very low success rate. Since another recovery center had already failed to retrieve my data, I decided to proceed with it, just hoping for the best.and Oh my God! They managed to recover some of the files where the previous recovery shop failed! When I went to check the recovered data, I am glad that i got some of my precious photos back. Thank god I choose to let them have a try.Even though the process took over two weeks, which is more than expected, but I can feel that they put in a lot of effort to get as much data as possible from my drive.Thank you so much! Highly recommended!
Amazing work! EHDR managed to recover my data from iPhone, while several other companies didn’t manage to do it. They were fast (my case took them ~3 days, while others struggled for 14 days and didn’t succeed), transparent (clear price after diagnostics, on-time communication) and very pleasant. Definitely 10 out of 5!
This is a rather late review, but I felt compelled to leave one anyway. My iPhone 13 Pro died and I took it to Apple for a repair. They said it was a motherboard issue and repairing it was almost as expensive as getting a new one. Even worse, all data would be wiped out. Stupidly, I didn’t have my data backed up and they said retrieving it would be close to impossible.Then I stumbled upon EHDR and saw all the positive reviews. I thought might as well give it a try. Daniel gave a thorough diagnosis and made sure I understood the difficulty as well as the possibility of retrieving the data. A few weeks later, Daniel and Raudha reached out and said they had successfully retrieved the data I asked for. Felt like a miracle and a weight off my chest. It was years worth of important data after all.They are also very transparent about the cost, which I feel is reasonable considering the difficulty of what they do. Would highly recommend EHDR.
Amazing Data Recovery Service!I want to give a huge thank you to the team at Ever Higher Data Recovery Centre for recovering my phone! My device (iPhone 13 pro max)had a motherboard failure and my phone couldn’t turned on , and I thought I had lost all my important data. The team was professional, patient, and extremely knowledgeable, guiding me through the process and keeping me updated.They successfully recovered everything, and I couldn’t be more grateful! If you ever need data recovery services, I highly recommend them. Thank you again for your amazing work!
Came in with a damage hardware. I was quoted $980 which is a huge amount but the memories inside the HDD was invaluable. Proceeded with the retrieval of data and less then a week later it was complete and ready for me to view at the comfort of my home through a remote control website. Satisfied and brought down my own new HDD. Transferred over my data and done. Fast and efficient. Highly recommended
the staff here were very efficient in progress and speedy with replies! they managed to recover everything in my faulty sd card which had lots of important data,, thankyou!!
"I'm incredibly grateful to the EHDR team for their exceptional support. The staff were incredibly helpful and managed to recover all the important data I thought was lost, alleviating my worries about my company's critical information. Thank you so much for your outstanding service!"
EHDR managed to recover a corrupted DVD from 2012 with precious memories. They offered a no-obligation check and preview before you decide. I would recommend them if you need such a service.
Had a spoilt hard drive but the team, especially Daniel, was extremely professional and left me reassured with the data recovery process. Managed to recover all my data!
I went there to recover data from my HDD, and KC was incredibly helpful and patient in answering all my questions. The process took about a week, and they managed to recover all my data. The team was very professional, and I’m truly satisfied with the result. Thumbs up to KC and his team for their excellent service!
Great service by KC and Raudha. And thanks to KC for agreeing to take a 2nd look at my phone again and consolidating all photos in a single folder making it easier to go through, as i was unable to locate my recent photos from the initial attempt.
Good recovery service for my portable HDD which came to the end of it's time. Ever Higher's service is effective and helpful staff members.
Ever Higher Data Recovery Centre has surprised me with their high level of work integrity and productivity to recover 99% of my data in the faulty hard disk. The team was very prompt in providing me with updates. However, I was becoming more despondent over time as the waiting time stretched into several weeks. Daniel has been very understanding and patient with my questions during this period. I believe Daniel and his team has spent a great amount of time and efforts to recover 99% of my data which consists of my important documents, images and videos.Thank you very much Daniel and your team. I am thankful to meet you and your colleagues. Your work dedication and high work effectiveness has brought me immense happiness and gratefulness.May you and your team be blessed. 🙏 Merry Christmas in advance!
Excellent service! Managed to recover my data from my clicking HDD. Very responsive as well.
I have 24 years of pictures in my USB 4x drive enclosure when it decided not to work. EHDRC got back all my data. I am more than thankful. Will recommend their services to anyone who wants their data back!
Efficient service from enquiry to drop off.Estimated time of quotation and job completion were completed during the time frame.Very grateful for retrieving data from a bricked Samsung S22 ultra which no phone repair shop could repair without changing the motherboard, which means losing all data.Thank you so much especially since my data largely centers around pictures of my child.
Professional help on the go! Thanks for Ms Siti for helping me through the recovery process!
EHDR are life savers and restored my hard disk with precious memories. They were fast and very responsive throughout my case. I highly recommend anyone to work with them as you will not regret it. THANK YOU EHDR!!!!
Very professional service, able to provide expert advice with a smooth experience
Apple service centre can’t recover my data yet they can. What more can i say! 👍👍👍
I found EHDR online, and the staff was patient while explaining how the recovery process works. And thanks for putting in the effort to help me regain the data I needed.
What a life saver! Quick, efficient and friendly! Got all my data back - thank you!!
Fantastic service in helping one retrieve data from my corrupted HDD...What I also appreciate is that you can decide whether to proceed only after reviewing what they have managed to retrieve.Not cheap but it's probably market rate... They're patient as well to address your concerns and responsive too on what's app...Thanks Faida (hope i spelled correctly)
Great service and response rate.My Samsung EVO 870 could not be detected and brought it over. The inspection took about 2 working days. A report of difficulty level and chance of recovery was sent over. After reviewing the report, you can choose to carry on with the service or not. No payment needed for inspecting the fault.The recovery took about 5 working days. They will then do an online session for you to check the files. Payment was only required once data is recovered and transferred over into a new storage device.During collection, one more check through of the data was allowed to ensure everything that could be recovered was successfully transferred.Would recommend their service!
Internal laptop hard drive suddenly failed. Contacted EHDR to have a look. The staffs were very helpful and informative when I told them about the problem. After 1 day of assessment they gave a quote for how much the price will be. Up until this point they do not charge anything and you can still opt out if you're not happy with the quote. It took them roughly a week to recovered my drive data. Very happy with the result! Definitely a place to recommend if you have data loss problem!
Good customer service where they explained carefully and reply quick. They managed to get all the photos and videos from my destroyed phone and transfer it to a hard drive.
Service was fast and instructions were clear. Thank you Daniel and team for the help.
I am very grateful that EHDR has recovered 99% of my lost data. Definitely recommendable! 👍
great experience, Daniel was very helpful and helped me with my harddisk issues. They recovered my data faster than expected. thank you guys a lot.
I am very grateful to EHDR for recovering my data.I store all my personal data including financial files & photos on this drive and i did not take care to store a second copy when i knew the drive was getting corrupted.Without their recovery services i really don't know what i would do.They were also reasonable with their pricing as compared to other quotes i got. Some quotes were so high i had almost lost hope.I worked with Daniel & KC and the whole system they have in EHDR is very professional. They retrieved the data in 3 days and communicated effectively all the way. I was charged SGD 380. Thank you
Thanks Daniel and Raudha, as well as the team. You have help to recover precious data from the failed Beestation.
Absolutely outstanding experience with the Data Recovery Centre! From start to finish, the service was nothing short of exceptional. Daniel and Raudha, showcased an impressive blend of expertise, efficiency, and professionalism. Daniel's technical prowess is unparalleled. He meticulously assessed my data recovery needs, on my Samsung S21 Ultra providing clear and concise explanations of the process. His attention to detail and commitment to achieving the best possible outcome were evident every step of the way. I was thinking of giving up on my list data but I have found the best centre.Raudha, on the other hand, brought a remarkable level of organization and productivity to the table. Her prompt responses, thorough updates, and seamless coordination ensured that the entire process was smooth and hassle-free. Her proactive approach and dedication to customer satisfaction were genuinely refreshing. They not only recovered my valuable data with remarkable speed but also kept me informed and reassured throughout the whole process. The fact that Daniel and Raudha keep the confidentiality, and integrity of the data , will make me come here again if I lose any sort of data ever again.If you're in need of data recovery services, Ever Higher is the one to go, being considerate of the customer's concern and all.This centre's combination of top-notch technical skill and outstanding customer service makes them the best in the business. Highly recommended 11/10
Thank you Ever higher for helping me recover my data! The staff were all very helpful and friendly in explaining the steps needed and skillfull in being able to recover all the data in my broken hard disk! Definitely would recommend going to them!
First time going to data recovery centre to recover my 3TB+ hard drive, tried to recover using application online, but the size to big to recover, cost not very costy, I thought will be above 1K, but was below than that, worthy for me as all my old pictures & videos are inside. The recovery took last than a month and had me check the data first before arranging for collection, kudos!!
Mr Daniel and his team managed to recover what seemed a helpless data-extraction process. Went to several other places but none of them were able to provide a solution. Ms Raudha was always prompt with her responses, which helped a lot with regard to information exchange and also appointments. A 10/10 place if you are looking to get your data extracted safely! Thank you.
My iPhone 15 Pro auto shut down one afternoon and the phone got stuck at Apple logo. Realised it was due to the phone reaching its maximum storage capacity of 256gb. Had important photos and files in it.Tried using online softwares to recover and went to Apple Store for help, which they suggested to factory reset to revive my phone again. Searched on Google for data recovery companies and called up 3 - 4 companies which some said no recovery possible and another quoted me $1,200.Found EHDR website and read their positive reviews. Immediately went to their office and met Daniel. He managed to revive the phone and successfully recovered almost 100% of the data within 2 days and at a very reasonable price. Totally recommend their expert services for data recovery 💯
I really appreciate the expertise and assistance from the teamwho assisted me to recover the precious memory which was lost in my SD card. Thank you for your time and effort to attempt to recover when the chances of recovery seem low. Greatly appreciated!
I would like to thank Daniel and Raudha for their professionalism in my data recovery request. I was very distraught when my phone's motherboard failed and I was unable to retrieve over 15,000 photos that included memories from my recent Europe trip. Within 4 working days, the team at EHDR were able to recover my photos along with other data like my contacts and notes. Worth to note that their services are also decently priced as compared to other data recovery centres. Thank you to the team for their efforts!
Raudha, Daniel and KC were all very polite and patient with an end-user like me, which was greatly appreciated! The ext HD data was recovered and files of almost 1TB were successfully accessed on my Mac mini. I'm thankful for EHDR!
I send a WhatsApp message for enquiry to help recover my Bitlocker number for my laptop. Reply was very prompt & KC was very helpful. He tried prompting me to recover it myself first. When that failed i got an appointment for him to have a final look. He too couldn't help.I thought i would be charged for the assessment even though i then decided not to go ahead with leaving it for the specialist. No fee for all that, just genuinely trying to help.Thank you
Went to Ever Higher as I was unable to copy files from my olde hard disk over to a back up hard disk. They kept me updated promptly and were transparent with the cost involved in recovering my data and transferring it to a new hard disk. All these were done within a week.
Thank you, Team EHDR, for your exceptional help! Your patience in explaining everything clearly and allowing us to share our situation made all the difference. The data recovery process was completed even faster than expected and went seamlessly, despite its complexity.Your expertise and professionalism truly stand out. Special thanks to Raudha for the warm welcome and empathetic service, and to Daniel for his thorough explanation of the data recovery process from our HDD.You are all magicians! Thank you for saving our priceless data!
They managed to recover 99% of my SD card within a very short period of time. Seamless and efficient service.
I was very upset and miserable when I loss all my mobile phone data during a MRI scan which wiped out all information in my phone. Through many friends with very good IT knowledge, any information wiped out by strong magnetic fields like the MRI MACHINE or CT SCAN, chances of recovering the phone data it's almost zero. I didn't give up, I chanced upon Google Search and found few so called specialist in phone memory recovery services. I took chance and selected Ever Higher Recovery IT servicers and I was very amazed and shocked that they really recovered all my phone data, especially my many recent May 2024 Europe trip photos and videos. I really have to then Ever Higher for such trusted and reliable services and they also didn't charge unreasonably ! Thank you Ever Higher. I will recommend friends or clients to you if ever they need recovery services. Well done ! 👍💯👍💯
I would like to thank the EHDR team for helping me retrieve my precious photos, video, and important documents from my damaged hard drive. Thanks to their professionalism and experience in the field, I was able to get back all my digital files. YAY!! Honorable mentions to Mr. Daniel, Ms. Siti Raudha, and Mr. KC for saving my files; they are friendly, kind, and open to questions, and very helpful in answering my question.Given that it had been dead for almost two years, I was nonetheless ecstatic that they had been able to recover it! I started looking for recovery shops after being disappointed that it wouldn't switch on. However, the majority of them told me that my HDD couldn't be fixed, so I looked more online and, happily, discovered EHDR. Prices are clear, and you will receive emails from them updating you on the recovery's progress.Once everything is complete, they will send a breakdown of the payment to inform you what you are paying for. Not only that, they will give you a free, full diagnosis to see what's wrong with the hard drive. I truly appreciated their help in finding my files 🙏🙏🙏. Tysm!!!
I would like to express my heartfelt gratitude to the staff at Ever Higher Data Recovery Centre for helping me retrieve precious family photos and videos from my damaged phone. Thanks to their expertise, I was able to recover all my media files within eight days. Hurray!Ms Siti Raudha, Kok Choon, and Daniel at Ever Higher Data Recovery Centre were incredibly helpful, professional, and meticulous in their service.My Samsung phone was severely damaged on 16 May 2024, and unfortunately, I had not backed up the irreplaceable family photos and videos stored exclusively on the device.I purchased a new phone from a Samsung Store nearby and sought help retrieving the media files from the damaged phone. The staff informed me that the phone was damaged beyond repair and that accessing the media files was impossible.I received the same response from several phone repair shops.Undeterred, I continued my search, trying my luck with store after store.Despite numerous setbacks, my perseverance eventually paid off.A customer service officer from another Samsung Store kindly explained that all the data on my phone would be erased if any repair attempts were made.She went the extra mile to advise me to contact a Data Recovery Centre, which might be able to assist me in retrieving the data.I greatly appreciate her advice, as I was unaware that specialised data recovery stores existed—exactly what I needed.Thanks to her guidance and the expertise of Ever Higher Data Recovery Centre, I was able to recover all my precious photos and videos from the damaged phone within eight days. Hurray!
I am highly satisfied with the data recovery service provided by EHDRC. All my questions were answered promptly, professionally and with a lot of patience by Siti Raudha. They managed to retrieve my data from my lifeless phone, which I had brought to two repair shops prior to my visit to EHDRC. Photos, videos, documents – everything was restored flawlessly.Not only did Ever Higher Data Recovery Centre save my valuable data, but they also saved me from a considerable amount of stress and worry. Their efficiency and reliability were beyond my expectations, and I wholeheartedly recommend their services to anyone in need of data recovery.Thank you, Ever Higher Data Recovery Centre, for your exceptional work and for going above and beyond to retrieve my precious memories.
Daniel has been incredibly helpful and professional when it comes to identifying and resolving the data issues. He has been very patient in explaining the issue and providing me with different options to resolve it. Overall, I'm very satisfied with their services, especially Daniel, in helping me to retrieve my data from my hard disk. Highly recommended if you need professional help to resolve your data issue.
How it works ?
Steps to get your data back
CONSULTATION
Keep Calm! Turn off your computer or storage device to minimise further damage.
Call us at +65-6817 6277 for free consultation.
EVALUATION
Upon receive media, we will analysis it and provide a quotation to you with the types of problems and price within 1 business day.
RECOVERY
Once you approve the fixed quote, we will be sent a data recovery contract to fill out and return. We will start recovery and update job's progress within 3 - 5 business day.
RETURN
We will deliver the recovered data on an encrypted external hard drive.Simple instructions on how to access the recovered data will provided. Your data is back!
