Initial Cause of Data Loss

We received an HP laptop that suddenly started blinking and went blank, despite the power button being pressed, with no display on the monitor. The client decided to visit the HP service center, and they suspected that the RAM, motherboard, display, and its cable were faulty. The HP center removed the storage device, an Intel 512GB SSD.

HP 14S laptop with Intel 512GB SSD Data Recovery

Our recovery team carefully diagnosed the SSD and confirmed that there is no issue with it. The problems are with the laptop, but they do not affect the SSD.

Data Recovery Outcome

Since there was no issue with the SSD, we assisted the client in backing up the data to an alternative storage device and made it accessible to her. Following an online data verification session, the client expressed satisfaction and relief that she could easily access and read the data without any issues.

Suggestion

If your laptop is not accessible for any reason, ensure a trusted vendor checks it and request that the storage device be removed if possible. This will help avoid further damage to the storage device or, if you plan to have the laptop repaired, minimize the risk of data loss. It's best to engage a data recovery service if the data is important before proceeding with repairs. If you require professional data recovery services, please don't hesitate to contact us.

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