We recently received an iPhone 11 from a client who could not access. The phone could not power up after being left uncharged for an extended period. Initially, the client attempted to back up data via iCloud, but the backup process failed. A week later, when he tried to power on the phone, it remained unresponsive—even after being plugged in to charge. Seeking help, he visited an Apple service center, where he was advised to pursue data recovery services, as the phone was no longer functional.

Diagnosis and Recovery Process

Our recovery team conducted a thorough hardware diagnosis of the iPhone 11. The findings revealed that the phone briefly detected power input but quickly lost current flow when plugged in. Apart from that, The battery had started to bloat, indicating potential issues with either the battery itself or the motherboard.

Hence, our recovery specialist conclude that it is related to hardware level, our engineers proceeded with a specialized data extraction process, ensuring that the internal storage remained intact during recovery.

Successful Data Recovery

Despite the hardware issues, our expert engineers successfully recovered 100% of the client’s data stored in the phone’s local memory. The client was able to verify all recovered files through an online session and was relieved to find that all important information, including photos, documents, and messages, was intact.

The recovered data was then securely transferred to a hard drive provided by the client for safe backup and future accessibility.

Need Data Recovery Services? We’re Here to Help!

If your phone are experience the same issue above. Do not panic, look for official service centre to get advice first. Usually they could solve most of the minor issue. If it is too difficult for them to solve, consider our expert team can help retrieve your valuable data. Contact us today for professional and secure data recovery solutions.

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