A client approached us urgently for phone data recovery service after his Apple iPhone 13 Pro Max unexpectedly failed to power on. The phone is unable to boot even after being charged overnight. The client visited a local phone repair shop, where he was told the issue was likely due to a motherboard failure, with only a 50-50 chance of successful repair. Concerned about the risk of data loss during repair, he then looked for professional data recovery help and found us.

Diagnosis and Recovery Process

Our expert team assessed and diagnosed the iPhone 13 Pro Max and confirmed that the issue was hardware-related. No current flow was detected when connected to a charger, indicating a short circuit on the motherboard. With years of experience providing phone data recovery services in Singapore, our engineers took the necessary precautions to ensure the NAND Chips were safely handled and that no further damage occurred during the recovery process.

Data Recovery Outcome

Despite the critical hardware failure, we successfully recovered all requested data from the iPhone. We arranged an online data verification session, where the client reviewed and confirmed the integrity of the recovered files. The client expressed satisfaction and relief, knowing his important data was safe. The recovered data was then securely transferred to an external hard drive he purchased for backup.

Suggestion & Best Practices

When dealing with phone hardware failures—especially the motherboard—the chance of successful repair without data loss is unpredictable. We strongly recommend prioritizing data recovery before attempting any repairs. In many cases, repairs can further damage the internal components and permanently destroy data.

If you're facing a similar issue, contact a professional phone data recovery service in Singapore before it's too late. Our team has the tools and expertise to recover data safely, even from complex hardware faults.

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