Initial Cause of Data Loss

In a recent urgent inquiry, a client sought our assistance in recovering data from his iPhone 13 Pro Max, which became inaccessible following a holiday trip. The phone encountered complications during an automated iOS update over WiFi, triggering an error indicating insufficient space despite having ample storage of about 250GB. Before this, certain applications on the phone showed missing icons. Subsequently, the phone became trapped in a boot loop, rendering it incapable of usual functionality.

iPhone 13 Pro Max Data Recovery

After registering the phone, our recovery team diagnosed it and found it was related to a memory overload issue. The phone failed to boot into the system due to system crashes. Apart from that, the phone's current flow exhibited unusual behaviour, rising momentarily before abruptly dropping to zero.

Data Recovery Outcome

Our engineer successfully overcame the issue and gained access to internal data. Notably, the client's requested photos from the holiday trip were recovered with great care. The client was satisfied and relieved with the outcome through remote data verification. We then facilitated the secure transfer of the recovered data to a hard drive. We arranged a time with clients again after data extraction was completed.

Suggestions for Data Recovery

When faced with any phone stuck at the Apple logo, some sites suggest that users restore or factory reset their phone to regain access and save data. However, it's crucial to understand that such actions often lead to irreversible data loss, essentially resetting the phone to its factory settings. Please proceed with this suggestion if your data is not needed. When the data is important, opting for professional data recovery services instead of traditional phone repair is wise. Please don't hesitate to contact us for advice and expert assistance.

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