Our client has a SanDisk SSD used in both Mac and Windows operating systems. The SSD suddenly became undetectable on all computers. The drive contained vital design project files Our client's need all of the files of their project and does not have enough time to redo everything.

Diagnosis and Recovery Approach

Our engineers identified a hardware-level failure, likely involving the SSD's MCU (Main Controller Unit). Chi[-off recovery method was suggested and estimated an 80% success rate based on previously handled cases. The client authorized our specialized intervention.

We successfully recovered all of the data. Our client verified all files during a live remote session and received the saved all recovered data on a new backup drive purchased through our service.

Why SSDs Fail & How to Protect Your Data

While modern SSDs are highly reliable, failures can occur due to:

• Cross-platform compatibility issues (e.g., macOS/Windows formatting conflicts)
• Controller (MCU) malfunctions
• Power surges or improper ejection
• Excessive write cycles or overheating

Proactive Prevention Tips:

1. Maintain 3-2-1 backups: three copies, two media types, and one offsite location.
2. Safely eject drives: Avoid unplugging during data transfers.
3. Update firmware: Check manufacturer updates quarterly.

People are sharing that SSDs are much more durable than HDDs. However, if they do, data loss can be a headache for a company. Having an extra backup is always a must, as you never know what will happen next.

Need SSD Data Recovery?

If your SSD, HDD, or RAID fails, reach out to us for advice. Feel free to make an appointment for the evaluation services. A professional data recovery centre that you can count on. Your action could make a difference.

EHDR, We Leave No Data Behind!

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