A client approached us seeking assistance in recovering data from his Samsung T5 1TB Portable SSD, which appeared to have been wiped after connecting it to his computer. This issue had occurred before and usually resolved itself after a few attempts. However, this time, despite engaging with another vendor for data recovery, the data still needed to be fully recovered.

Diagnosis and Recovery Process

Our recovery team meticulously diagnosed the SSD and confirmed it was a hardware issue, likely stemming from a problem in the flash memory. The SSD was unstable and would not be reusable after the recovery process. Despite the high level of difficulty, our engineers proceeded with the recovery.

Outcome and Client Satisfaction

Our engineers successfully recovered nearly all the data from the SSD. They also retrieved additional valuable information from the "Trash" folder. After an online data verification session, the client expressed immense satisfaction and relief with the outcome. We then transferred the recovered data to a new hard drive we purchased for backup purposes.

Recommendation

If you suspect your SSD is failing, immediate action is crucial. Continued use may worsen the damage and reduce the chances of successful data recovery. It is advisable to seek assistance from professional data recovery services experienced in handling failed SSDs. They possess specialized tools and expertise to diagnose and recover data from malfunctioning drives.

For reliable and professional SSD data recovery services in Singapore, our team has the knowledge and technology to recover your valuable data. If you require our services, please do not hesitate to contact us.

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