We received an inquiry from a client in Malaysia regarding data recovery from her Xiaomi Poco X3 256GB, which had suddenly blacked out and could not power on. Before this incident, the phone had been experiencing frequent overheating and shorter battery life. She sought repairs, but the shop informed her that the CPU was faulty and irreparable.

Diagnosis and Recovery Process

Our recovery team meticulously diagnosed the phone and confirmed a hardware issue. A small current was detected when connected to a power supply, but the phone remained non-responsive. Further investigation revealed evidence of prior third-party intervention, as indicated by fingerprints inside the device. The motherboard was malfunctioning and could not be turned on.

Despite these challenges, our engineer successfully recovered all the data from the phone. The precision and expertise applied in this process underscore our capability to handle complex data recovery scenarios.

Outcome and Client Satisfaction

We conducted an online data verification session with the client after the successful data recovery. She expressed immense satisfaction and relief with the outcome. We then transferred the recovered data to a thumb drive we purchased for backup purposes. As the phone was no longer usable, the client requested us to dispose of it on her behalf.

Expert Recommendation

When dealing with a damaged phone, it is crucial to consult a professional data recovery center before visiting a phone repair shop. These establishments offer distinct services and may lack the specialized experience required for data recovery procedures. Errors in this process could lead to irreversible data loss. It's important to be informed and empowered when making these decisions.

For reliable and professional phone data recovery services in Singapore, our team has the expertise and tools to ensure your valuable data is retrieved and securely preserved. If you require our services, feel free to contact us.

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